Do you ship internationally?

YES we ship worldwide with the exception to a few countries. Please see the expected shipping times, and the countries we do not ship here.

Is a receipt included in the package?

No — we never include receipts or price details in any of our shipments.

Each order comes only with a delivery note, which lists the items included but does not show any prices.

Do you offer gift wrapping options for orders?

Unfortunately, we do not offer gift wrapping options at this time. However, you can set a different shipping address for your gift orders.

This means you can safely send our products directly as a gift — the recipient will only see what’s inside the box, not what it cost.

Can I add a personal message to my order?

At this time, personalized messages aren’t supported due to limitations in our warehouse platform. However, we’re actively working on a long-term solution. 

For larger orders, we’re happy to assist manually — please refer to the “Bulk Order” or “B2B Order” FAQ-section for more information.

What is your return policy?

Please check out our return policy here

Will my order arrive before Christmas?

Yes, most likely 😀

Please check our shipping lead times to your location

What are your product sizing details?

Check under each product and you will find this information in the "Specifications" tab

Is "mix and match" possible for your 001-products?

We understand that it would be a great feature to offer. However, as a small company, we’re unfortunately not able to support this at the moment.

The only variants we currently offer are the ones available on our website.

We apologize for any inconvenience and appreciate your understanding.

You find all our versions here

Do you have a Care Instruction for your products?

Yes, you find them in below links

Care instruction - Graters

Care Instruction - BBQ products

Do you have a "hard copy" of your SALT GUIDE?

We only have SALT GUIDE available in digital format here, but the good news is that you can easily download and print them yourself! You’ll find the download link here

Can your stainless steel grater actually rust?

All stainless steel products can develop small rust spots if not cared for properly. The term “stainless” means the steel is highly resistant to rust, not completely immune to it.

To prevent rust, we include detailed care instructions with all our graters — and you can also find them on our website.

Here are a few key tips:

• Always rinse and dry your grater thoroughly after use.
• Avoid leaving it wet or soaking in water for long periods.
• If needed, apply a small drop of cooking oil on the surface after drying for extra protection (like you would with a chef’s knife).
• Store in a dry place.

Our stainless steel graters are made with the same care and precision as a quality chef’s knife — and with proper maintenance, they’ll stay in excellent condition for many years.

You find the complete Care Instruction here

Are your graters safe for people with nickel allergy?

Our graters are made from 18-0 stainless steel, which contains 18% chromium and no added nickel. It may still include minor trace levels (<0.2%) from production, but is generally regarded as nickel-free and suitable for most people with nickel sensitivity.

Do you have business-to-business (B2B) opportunities?

Yes, we do offer B2B. Please send us a message below. Be sure to include what market you are active on and if you are a store owner, an agent or a distributor. We will be happy to hear from you!

Do you have an AFFILIATE-program?

Yes we have. Please click on below link 😀

COLLABS

Can I buy your orders in BULK and get a bit better price?

Yes of course 😀 Please send us message using the contact form below and we will sort something out.